Privacy policy
Effective Date: August 1, 2025
LACQUER (“we,” “us,” or “our”) operates https://ilovelacquer.com (the “Site”). We’re committed to protecting your privacy and only collecting what we need to process orders and improve your experience.
1. Information We Collect
a. Personal & Order Data
- Name, email, billing/shipping address, phone number, and payment details you provide at checkout.
- Used to process your purchase, arrange delivery, and send order confirmations.
b. Log & Device Data
- IP address, browser type, pages visited, referrer URL, date/time stamps.
- Collected automatically via Shopify’s built-in analytics to monitor and improve Site performance.
c. Form Submissions
- Any contact-form messages (plus your IP)—used solely to respond to inquiries.
2. How We Use Your Information
- Order Fulfillment: Process payments, ship products, and handle returns.
- Communications: Send order updates and respond to customer service requests.
- Site Improvements: Analyze usage patterns to optimize our Site and offerings.
You won’t receive marketing emails unless you explicitly opt in.
3. Sharing & Disclosure
We may share your data only with:
- Shopify, Stripe and other service providers for payment processing, hosting, and shipping.
- Legal Authorities when required by law (e.g., tax audits or fraud investigations).
We do not sell or rent your personal information.
4. Cookies & Tracking
We and Shopify use cookies and similar technologies to:
- Keep you logged in
- Remember your cart contents
- Analyze Site traffic
You can manage cookies via your browser settings, but disabling them may affect checkout functionality.
5. Data Retention
We retain your order and account information for as long as needed to:
- Comply with financial and tax obligations (typically 3–7 years)
- Resolve disputes or enforce our agreements
Analytics and log data are retained per Shopify’s standard retention policies.
6. Security
We take commercially reasonable measures (encryption, access controls) to protect your data. However, no online system is 100% secure—please be mindful when sharing sensitive information.
7. Changes to This Policy
We may update this Privacy Policy at any time. The “Effective Date” above will reflect when changes take effect. Your continued use of the Site after updates constitutes acceptance.
8. DMCA & Copyright Claims
If you believe content on our Site infringes your copyright, please contact our DMCA Agent:
LACQUER
210 Guadalupe St., Austin, TX 78701
9. Contact Us
For privacy questions or data requests, reach out at:
Email: privacy@ilovelacquer.com
Phone: (512) 960-4468
- Choosing a selection results in a full page refresh.
- Press the space key then arrow keys to make a selection.